Sessions For Your Certificate in Public Management

Each Certificate in Public Management module covers approximately two and a half days of instruction. To receive credit towards the certificate, participants must attend all scheduled class days, or make arrangements with the instructor, and complete all required work.

Special sessions are available upon request. Please contact us to schedule a CPM special session for your group or let us know if you have interest in attending a course at our Portland campus in Downtown Portland: cpm@willamette.edu

September 2023 (Friday)

3 days
Data Analysis & Presentation (Online)

Instructor: Josh Lehner

Module Description:  Students learn how to approach & analyze different types of data using various techniques & building invaluable workplace skills. Students also learn how to convey their findings in the right graph, table or visual in a compelling manner.

  • September 15 (Friday): 8:00am to 2:30pm
  • September 22 (Friday): 8:00am to 2:30pm
  • September 29 (Friday): 8:00am to 2:30pm

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September 2023 (Wednesday)

1 day
Business Communication: Speaking (In-Person), Salem

Instructor: Elizabeth Tierney

Module Description: Everyone needs to polish their public speaking skills and last year we piloted a one-day, small-class approach that got great reviews from the participants.  It offers the same opportunities to practice and receive feedback as our previous 2.5-day class but in a condensed, and in-person format.  The class focuses on skills to help you create and deliver clear messages to unique audiences.  

Because of the reduced class time, this module counts as a .5-credit class. Other .5-credit workshops are being planned.

  • September 20 (Wednesday): 8:00am to 4:30pm

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September & October 2023 (Wednesday)

3 days
Business Communication: Writing (Online)

Instructor: Elizabeth Tierney

Module Description: Communication is the lifeblood of organizations. This practical workshop is designed to sharpen your writing skills through discussion and practice. The content ranges from organizing your thoughts and understanding your audience to punctuation, grammar, and style.

  • September 27 (Wednesday): 8:00am to 2:30pm
  • October 4 (Wednesday): 8:00am to 2:30pm
  • October 11 (Wednesday): 8:00am to 2:30pm

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October 2023 (Friday)

3 days
Follow the Money: Budget and Finance in the Public Sector (Online)

Instructor: Steve Robbins

Module Description: Examines important principles in public budgeting and related financial management with an eye toward improved budget development and execution. Concepts include: sources and uses of public funds, the logic and policy, performance management and accountability, budget management and selected budgetary reform techniques.

  • October 6, 2023 (Friday): 8:00am to 2:30pm
  • October 13, 2023 (Friday): 8:00am to 2:30pm
  • October 20, 2023 (Friday): 8:00am to 2:30pm

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November 2023 (Wednesday)

1 day
Business Communication: Speaking (In-Person), Salem

Instructor: Elizabeth Tierney

Module Description: Everyone needs to polish their public speaking skills and last year we piloted a one-day, small-class approach that got great reviews from the participants.  It offers the same opportunities to practice and receive feedback as our previous 2.5-day class but in a condensed, and in-person format.  The class focuses on skills to help you create and deliver clear messages to unique audiences.  

Because of the reduced class time, this module counts as a .5-credit class. Other .5-credit workshops are being planned.

  • November 1 (Wednesday): 8:00am to 4:30pm

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November - December 2023 (Friday)

3 days
Policy & Politics (Online)

Instructor: Brad Avakian

Module Description: Understanding how to navigate political factors is essential to effective public management. This course will take a candid look at those factors, explore ways of working with them and provide the skills necessary to be a successful public servant within political and policy making environments.

  • November 3 (Friday): 8:00am to 2:30pm
  • November 17 (Friday): 8:00am to 2:30pm
  • December 1 (Friday): 8:00am to 2:30pm

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January 2024 (Wednesday)

3 days
Business Communication: Writing (Online)

Instructors: Elizabeth Tierney

Module Description: Communication is the lifeblood of organizations. This practical workshop is designed to sharpen your writing skills through discussion and practice. The content ranges from organizing your thoughts and understanding your audience to punctuation, grammar, and style.

  • January 10 (Wednesday): 8:00am to 2:30pm
  • January 17 (Wednesday): 8:00am to 2:30pm 
  • January 24 (Wednesday): 8:00am to 2:30pm 

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January & February 2024 (Friday)

4 days
Negotiating for Success: Creating a 'Win-Win' Every Day (Online)

Instructor: Warren Binford

Module Description: “Negotiating for Success” aims to provide you with the
tools you need to navigate every day successfully. Whether negotiating a
salary increase with your boss, a new union contract, childcare pick up
with your spouse, or the lowest possible sales price for a new car, this
module introduces you to the knowledge and skills needed to be a principled
negotiator focused on “win-win” solutions. We will use the classic
negotiation book, “Getting to Yes,” and enrich the content with related
information on gender, race, culture, and other factors that affect
negotiations as well as practice skills required for successful
negotiations such as active listening. The module will include at least
three simulated negotiations.

  • January 12 (Friday): 8:00am to 12:00pm
  • January 19 (Friday): 8:00am to 12:00pm 
  • January 26 (Friday): 8:00am to 12:00pm 
  • February 2 (Friday): 8:00am to 12:00pm

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February 2024 (Wednesday)

4 days
Accounting: What’s that got to do with management? (Online)

Instructor: Pamela Stroebel Powers

Module Description: Recent Secretary of State audits have found knowledge and communication gaps between management and accounting operations. They also found that people new to the accounting field have difficulty explaining how accounting fits into the overall operations. As a manager, it is important to increase your accounting literacy and people who work in the accounting field need to gain a bigger picture perspective of the impact of accounting practices. Because of these special needs, we have designed a new module in consultation with agency finance officer, the Secretary of State’s Audit Division and the State Treasurer’s office.

This module will review financial statements used by state agencies and demonstrate how reviewing financial information can improve decision making and provide awareness to opportunities for process improvement. Most managers have an awareness of budget processes, so the module will explore the differences between the budget and accounting processes.

Participants will learn the shared financial vocabulary between accountants, management and auditors and will discuss ways to partner with auditors for effective outcomes as well as prepare for an audit. The module will also provide tools and techniques for analyzing, documenting, mitigating and monitoring risks. Guest speakers will cover special topics including specialized accounting practices in government, Treasury rules and practices, and external audits.

  • February 7 (Wednesday): 1:00pm to 5:00pm
  • February 14 (Wednesday): 1:00pm to 5:00pm
  • February 21 (Wednesday): 1:00pm to 5:00pm
  • February 28 (Wednesday): 1:00pm to 5:00pm
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February & March 2024 (Friday)

4 days
Change and Innovation (Online)

Instructors: Linda Crafts & Ed Warnock

Module Description: Module Description: The world and our work is changing rapidly.  This module helps you create a "culture of innovation" so our agencies can become “serial innovators" to constantly provide improved services to clients and the state. Once you have targeted a desired innovation, we present a systematic methodology for successful implementation of the change. 

  • February 9 (Friday): 8:00am to 12:00pm
  • February 16 (Friday): 8:00am to 12:00pm
  • February 23 (Friday): 8:00am to 12:00pm
  • March 1 (Friday): 8:00am to 12:00pm
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March 2024 (Friday)

4 days
Strategic Management (Online)

Instructor: Ed Warnock

Module Description: This is a module on how to build a strategic plan to lead our organizations to “excellence.” This module focuses on:

  • Defining “excellent performance”
  • Strategic innovation – breaking out of being compliance-driven and risk-averse
  • Building a step-by-step plan to achieve excellence
Creating and managing projects that improve the business systems, competencies and culture that are prerequisites to reaching strategic goals.

The goal of this module This class is designed to be tactical and pragmatic.

  • Understand how to set inspiring goals and build plans to achieve them
  • Build an understanding of the characteristics, tools and techniques of successful strategy implementation
  • Learn techniques to overcome obstacles and setbacks during a strategy rollout
  • March 8 (Friday): 8:00am to 12:00pm
  • March 15 (Friday): 8:00am to 12:00pm
  • March 22 (Friday): 8:00am to 12:00pm
  • March 29 (Friday): 8:00am to 12:00pm
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March 2024 (Wednesday)

1 day
Business Communication: Speaking (In-Person), Salem

Instructor: Elizabeth Tierney

Module Description: Everyone needs to polish their public speaking skills and last year we piloted a one-day, small-class approach that got great reviews from the participants.  It offers the same opportunities to practice and receive feedback as our previous 2.5-day class but in a condensed, and in-person format.  The class focuses on skills to help you create and deliver clear messages to unique audiences.  

Because of the reduced class time, this module counts as a .5-credit class. Other .5-credit workshops are being planned.

  • March 13 (Wednesday) 8:00am to 4:30pm

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April 2024 (Friday)

4 days
Dynamics of Organizations (Online)

Instructor: Linda Crafts

Module Description: This module focuses on understanding how one influences human behavior in the workplace. A major emphasis in the module will be on the practice of reframing- the ability to rethink and conceptualize a situation so as to widen one's perspective and available responses, primarily based upon the work of Lee Bolman and Terrance Deal. Reframing is an important skill for managing people and projects in fast changing, technologically intensive organizations.

We will use four theory-based frames of reference as the foundation for our reframing work together. Using the structural frame, we will examine the effects of work (re) design and (re) structuring on the roles/responsibilities, people and performance of an organization. Using the human resource frame, we will consider interpersonal and group dynamics, communication, and issues of fit between people and organizations. Using the political frame, we will consider issues and sources of power, building coalitions and managing differences. Using the symbolic frame, we will explore how people make sense and meaning at work, as well as how all of these dynamics effect organizational culture and how one might influence that culture.

  • April 5 (Friday): 8:00am to 12:00pm
  • April 12 (Friday): 8:00am to 12:00pm
  • April 19 (Friday): 8:00am to 12:00pm
  • April 26 (Friday): 8:00am to 12:00pm
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April 2024 (Wednesday)

1 day
Business Communication: Speaking (In-Person), Salem

Instructor: Elizabeth Tierney

Module Description: Everyone needs to polish their public speaking skills and last year we piloted a one-day, small-class approach that got great reviews from the participants.  It offers the same opportunities to practice and receive feedback as our previous 2.5-day class but in a condensed, and in-person format.  The class focuses on skills to help you create and deliver clear messages to unique audiences.  

Because of the reduced class time, this module counts as a .5-credit class. Other .5-credit workshops are being planned.

  • April 10 (Wednesday) 8:00am to 4:30pm

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May 2024 (Friday)

4 days
Conversations in Strategic IT (Online)

Instructor: Syed Hussain

Module Description: This is a course on how to lead an IT transformation and strategically manage IT to excellence. The commoditization of IT was fast tracked with the maturity of the cloud and other enabling technologies. Renowned business expert Peter Drucker said, “The greatest danger in times of turbulence is not the turbulence — it is to act with yesterday’s logic.” In this class we will have in-depth themed conversations on how to modernize and transform IT. We will leverage class discussions, Case Studies and practical tools and tips.

The goals of this class:

  • Build an understanding of the modern IT practices for a successful strategy implementation
  • Understand and inspire digital ambitions based on customer-centricity.
  • Learn techniques to overcome and protect enterprise assets through successful governance.
  • May 3 (Friday): 8:00am to 12:00pm
  • May 10 (Friday): 8:00am to 12:00pm
  • May 17 (Friday): 8:00am to 12:00pm
  • May 31 (Friday): 8:00am to 12:00pm

Note: Due to similarity in content, this course will not count towards the CPM certificate if you have already received credit for EDCCP-009 "Enterprise Architecture"

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May 2024 (Wednesday)

4 days
Process Improvement Principles for Managers (Online)

Instructor: Pamela Stroebel Powers

Module Description: Process mapping can be an integral step in understanding and improving key business processes that help us achieve and support our strategic and operational objectives. This course will introduce process mapping techniques and tools, including LEAN principles, that can be used to identify and implement process improvement opportunities to improve efficiency and effectiveness for ALL types of processes - operational, financial, strategic and more!

  • May 1 (Wednesday): 1:00pm to 5:00pm
  • May 8 (Wednesday): 1:00pm to 5:00pm 
  • May 15 (Wednesday): 1:00pm to 5:00pm
  • May 22 (Wednesday): 1:00pm to 5:00pm
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June 2024 (Wednesday)

3 days
Business Communication: Writing (Online)

Instructor: Elizabeth Tierney

Module Description: Communication is the lifeblood of organizations. This practical workshop is designed to sharpen your writing skills through discussion and practice. The content ranges from organizing your thoughts and understanding your audience to punctuation, grammar, and style.

  • June 5 (Wednesday): 8:00am to 2:30pm
  • June 12 (Wednesday): 8:00am to 2:30pm
  • June 19 (Wednesday): 8:00am to 2:30pm
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June 2024 (Friday)

4 days
Race, Embodiment, & Well-Being in Organizational Life (Online)

Instructor: Nicholas Grier and Chaka Holley

Module Description:
This course helps students increase their understanding of diverse individual and collective experiences and care more deeply for one another, members of their organization, and members of society. An aim will be to provide students with resources to nurture work environments that help everyone belong so that all can participate freely in the life of organizations and embody the values of equity, diversity, inclusion, and justice. Additionally, the curriculum aims to identify ways that racialized trauma has negatively affected the lives of people in our society so that our actions with one another can cultivate emotional and psychological well-being for all people in organizational life and society-at-large.

  • June 7 (Friday): 8:00am to 12:00pm
  • June 14 (Friday): 8:00am to 12:00pm
  • June 21 (Friday): 8:00am to 12:00pm
  •  June 28 (Friday): 8:00am to 12:00pm

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Willamette University

Executive Development Center

Salem Campus

Address
900 State Street
Salem Oregon 97301 U.S.A.
Phone
503-370-6444

Portland Campus

Address
200 SW Market Street, Suite 101
Portland Oregon 97201 U.S.A.
Phone
971-717-7260

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