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| Transit & Community Transportation Management Certificate Program |
PROGRAM DATES/LOCATIONS 2011
Seattle Washington area Spring, 2011
Prelimenary session times: 8:00 a.m. - 4:30 p.m.
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Public Transportation - Issues and Challenges |
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Enhancing Leadership Effectiveness |
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Budgeting and Financial Management |
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Managing the Policy Environment - Regulations, Funding & Local Policy |
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Managing the Operation Effectively |
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Marketing and Customer Service |
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Service Quality Management |
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Human Resource Management |
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Risk Management, Safety and Security |
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Managing Your Maintenance |
Registration
Registration is handled by the Executive Certificate Programs Education Center at Willamette University’s Atkinson Graduate School of Management. Class size is limited to 25 participants. Space is not guaranteed until payment is received. Payment is required in advance of the class. If special billing arrangements are needed (e.g., need to be billed after the start of a new fiscal year), contact the Executive Development Center at 503-370-6791 or email Judy Hampe at jhampe@willamette.edu.
About the Instructors
The instructors include individuals from the public transit sector, private transportation and management consultants and faculty from Willamette University and other universities. The aim is to draw from the three sources in order to provide different perspectives of the transit industry and the management essentials.
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