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| Transit & Community Transportation Management Certificate Program (TCTMCP) |
PROGRAM DATES/LOCATIONS
(Portland, OR and Seattle, WA)
[Download a Registration Form]
PORTLAND - April 7-11 and May 12-16, 2008
8:30am-4:30pm
Willamette University Portland Center [Map]
Brew House & Tower Offices
1120 NW Couch Street, Suite 450, Portland, Oregon 97209 |
| Day 1 |
Course 1: Public Transportation - Issues and Challenges |
| Day 2 |
Course 2: Enhancing Leadership Effectiveness |
| Day 3 |
Course 3: Budgeting and Financial Management |
| Day 4 |
Course 4: Managing the Policy Environment - Regulations, Funding & Local Policy |
| Day 5 |
Course 5: Managing the Operation Effectively |
| Day 6 |
Course 6: Marketing and Customer Service |
| Day 7 |
Course 7: Service Quality Management |
| Day 8 |
Course 8: Human Resource Management |
| Day 9 |
Course 9: Risk Management, Safety and Security |
| Day 10 |
Course 10: Managing Your Maintenance |
SEATTLE - April 14-18 and May 19-23, 2008
8:30am-4:30pm
Public Transportation Division [Map]
Goldsmith Building, 2nd Floor
401 Second Ave. South, Seattle, WA 98104
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| Day 1 |
Course 1: Enhancing Leadership Effectiveness |
| Day 2 |
Course 2: Public Transportation - Issues & Challenges |
| Day 3 |
Course 3: Managing the Policy Environment - Regulations, Funding & Local Policy |
| Day 4 |
Course 4: Budgeting and Financial Management |
| Day 5 |
Course 5: Managing the Operation Effectively |
| Day 6 |
Course 6: Service Quality Management |
| Day 7 |
Course 7: Marketing and Customer Service |
| Day 8 |
Course 8: Human Resource Management |
| Day 9 |
Course 9: Managing Your Maintenance |
| Day 10 |
Course 10: Risk Management, Safety and Security |
Registration
Registration is handled by the Executive Certificate Programs Education Center at Willamette University’s Atkinson Graduate School of Management. Class size is limited to 25 participants. Space is not guaranteed until payment is received. Payment is required in advance of the class. If special billing arrangements are needed (e.g., need to be billed after the start of a new fiscal year), contact the Executive Development Center at 503-370-6115 or email Karen Piter at kpiter@willamette.edu.
[Download a Registration Form]
About the Instructors
The instructors include individuals from the public transit sector, private transportation and management consultants and faculty from Willamette University and other universities. The aim is to draw from the three sources in order to provide different perspectives of the transit industry and the management essentials.
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