Utility Management Certificate Program Instructors:

LINDA CRAFTS
Linda Crafts has over 25 years experience in consulting, business management, and training. This includes hands-on experience in business and operations strategy, reengineering and all aspects of transition management with extensive experience in supporting IT systems integration efforts. As a partner in Cumulus Resources LLC, a Portland-based consulting firm, Dr. Crafts focuses on transitional issues resulting from organizational change. Prior to working at SAIF Corporation, she served as a leader and facilitator in WorkOut, the GE business work redesign initiative, spending eleven years at GE Industrial and Power Systems in Schenectady, NY. Dr. Crafts teaches courses in organizational development in both online and face-to-face formats for the Oregon Graduate Institute. She received her undergraduate degree from the State University of New York at Fredonia, and MBA from the College of St. Rose, and a PhD degree from the Fielding Graduate University.

LARRY ETTNER
Professor Ettner's 30 year career as an executive focused on the building and operation of publicly held and private companies. A graduate of Willamette University (1973), University of Oregon (1975 – Masters of Urban Planning), and Case Western Reserve University (2006 - Doctor of Management), Ettner operated a NYSE Real Estate Investment Trust and most recently (1990 – 2000) a private partnership with Donaldson, Lufkin, & Jenrette (Credit Suisse). Ettner semi – retired in 2001 to pursue personal investments and transition to teaching management. During this time he facilitated learning at Case Western Reserve University (corporate governance and ethics), Lake Forest Graduate School of Management (leadership), Loyola University – Chicago (strategic management and real estate strategy and investment), and Atkinson Graduate School of Management (organizational leadership, managing organizations – Oregon Ethics in Business Award project, and PACE experiential learning). He presently serves on a private company's board of directors, is President of the Doctor of Management Association (Case Western), is a Deans Advisory Council member (Weatherhead School of Management), and various faculty committees. In 2005 Ettner was selected as a national examiner for the Malcolm Baldrige National Quality Award. His hobbies include golf, skiing, scuba diving, and Oregon wine tasting.
Professor Ettner is also a Managing Partner at Trinity Capital Parnters, LLC.

JOHN M. HYNES, MSEE, MBA
John began his career in the energy industry in 1983. He developed and facilitated technical training programs for nuclear operators, telecommunications technicians, relay protection technicians and high voltage equipment maintenance technicians before moving on to senior positions in sales, marketing, and strategic planning. John used his financial skills to design production optimization models for heavy manufacturing clients, analyze the profitability of business and marketing plans, perform due diligence on targeted acquisitions and determine the valuation of businesses selected for investment. John develops and facilitates Business Finance and Energy Industry Knowledge programs for Excidian, a training company.

PAMELA LESH
As Vice President of Regulatory Affairs and Strategic Planning, Pamela Lesh is responsible for shepherding PGE’s strategic planning process and for all federal and state regulatory matters related to PGE. Lesh joined PGE in 1986 as assistant general counsel. She served as vice president of Rates and Regulatory Affairs from 1996-1997, when she took a position at ConneXt, Inc., as Vice President of Strategic Relationships. She returned as vice president at PGE in January 1999, managing PGE’s relationships with the Oregon Public Utility Commission and Federal Energy Regulatory Commission. After earning a juris doctorate degree in 1981 from the University of Washington School of Law, Lesh worked at several Seattle law firms, which included experience in regulatory and administrative law with a focus on natural gas and electric energy. In 1978, Lesh earned a Bachelor of Arts degree in political science from Washington State University.

FRED HORVATH
Fred joined the city of Henderson in June 2005 as the Employee Relations Manager and was named Acting Director of Human Resources in September 2008. Fred is responsible for the city’s Human Resources Administration, Employee Relations, Recruitment and Compensation, Risk Management, and Training and Organizational Development. Prior to joining the city of Henderson, Fred was the Managing Director of Strategic Employee Relationships for PacifiCorp/ScottishPower, working out of Portland, Oregon and Glasgow, Scotland. While at PacifiCorp he guided Utah Power’s employee responsibilities associated with the 2002 Winter Olympic Games in Salt Lake City, Utah. Additionally, he worked at Nevada Power Company as the Human Resources Director and spent 15 years with General Motors Corporation in operational and Human Resources assignments. Fred is a graduate of the University of Oklahoma with a bachelor’s degree in Finance and has been a Southern Nevada resident since 1991.
A member of numerous labor/management coalitions and human resources organizations, Fred maintains relationships with labor unions in both the United States and the United Kingdom.

JIM Kensok
Mr. Kensok is the Vice President and Chief Information Officer for Avista Corporation. Mr. Kensok’s primary responsibility is strategic and executive leadership for Avista Corporation’s Enterprise Information Technology. Prior to joining Avista, he was Director of Information Technology in one of Spokane’s largest CPA firms, where he managed the firm’s Information Technology professional services practice, and he was the Manager of Technology Support Services at a large international financial services software and computer hardware development company.Mr. Kensok has more than 25 years of national and international experience in developing and leading Information Systems, Network Communications, Information Technology Strategy, and Advanced Technology Environments.  He has been named one of the top 5 CIO’s in the Utility Industry by Utility

MICHAEL PITTMAN
Michael (Mike) Pittman is the overall Director for the Utility Management Certificate Program.  Mike holds a BS and a MSPH in Environmental Health from the University of Washington and began his career in the utility business in 1979 as an industrial hygienist for Pacific Power.  Over his 26 year career in this industry, his past positions included Sr. Vice President of PacifiCorp and Group Director of Human Resources of ScottishPower, the most senior HR position in the UK based company.  In addition to his duties at Willamette University, he provides human resource and general business consulting services to both small and large organizations.

JAMES M. VAN NOSTRAND
James M. (Jamie) Van Nostrand is Executive Director of the Energy and Climate Center at Pace University in White Plains, New York. Jamie has been involved with utility regulation for over 25 years. He started his career with the New York Public Service Commission, where he served as an Assistant to the Commission for Opinions and Review and Assistant to the Chairman. In 1980, he joined Perkins Coie in Seattle, where he represented Puget Sound Power & Light Co. (now Puget Sound Energy), U S WEST (now Qwest), and ScottishPower in state regulatory proceedings. Since joining Stoel Rives in 1999, Jamie has represented PacifiCorp in retail rate proceedings in six states (Washington, Oregon, Idaho, Utah, Wyoming and California), as well as NW Natural in Oregon and Washington. He has also represented clients before the Federal Energy Regulatory Commission, the Regulatory Commission of Alaska, and the Arizona Corporation Commission. As the professional development partner for his practice group at Stoel Rives, Jamie was responsible for designing and presenting a curriculum for training lawyers in energy and telecommunications law.

ED WARNOCK
Ed Warnock is a Willamette University Contributing faculty member and a founding partner in Cumulus Resources, LLC, a consulting company dedicated to developing leaders who can execute strategy and create sustainable change. Ed has a Masters degree in whole systems design and a BS in Aerospace Engineering.He has been the COO of an oilfield serves company and directed an international development team in Sudan. He has served on the board of directors of an international company operating in sixty countries.Ed is a frequent keynote speaker and presenter on strategy execution at conferences and special events.He has twenty years experience consulting with companies and public agencies both in this country and abroad on creating and sustaining strategic change.He has been a Russian linguist for the Air Force, a bush pilot in Africa and the director of bilingual education for the Southern Sudan. Ed is an active glider pilot when not consulting or teaching.