FAQs
- Who may use Counseling Services?
- How much does it cost?
- What concerns are addressed in counseling?
- Do I need to make an appointment?
- What can I expect when I come in for an appointment?
- Will my discussion with the counselor be confidential?Will my discussion with the counselor be confidential?
- What other services are offered?
- What if I call after office hours?
- What qualifications do the counselors have?
- Can I see a different counselor?
- Where is Counseling Services located?
1. Who may use Counseling Services?
Services are available to all currently enrolled students of Willamette University.
2. How much does it cost?
Individual, couples, and group counseling services are free of charge.
3. What concerns are addressed in counseling?
Students present a range of concerns including (but certainly not limited to): classroom performance, depression, anxiety, sleep disruption, stress management, family or personal crises, conflict with friends, room-mates, or romantic partners, educational or vocational ambiguity, alcohol or drug use, suicidal thoughts, concern about a friend, issues related to gender, sexual orientation, race, culture, and other developmental issues.
4. Do I need to make an appointment?
If at all possible, please make an appointment by calling x6471. Students are typically able to be seen within a few days. However, if you need immediate support, let the receptionist know. We will make every effort to see you on the day you call.
5. What can I expect when I come in for an appointment?
You will be greeted by a staff member at the front desk and asked to complete a few brief and confidential forms. A counselor will then meet with you in his or her office where you can talk privately about anything you wish. You will work together to clarify your concerns and develop a plan to improve your situation. Depending on your needs, you may set up additional sessions to resolve your concerns.
6. Will my discussion with the counselor be confidential?Will my discussion with the counselor be confidential?
Yes. All conversation and even the fact that you have seen a counselor is kept strictly confidential. Learn more about our confidentiality policy.
7. What other services are offered?
Students struggling with vocational discernment are able to take the Strong Interest Inventory, an instrument that measures vocational interest. The assessment is sent to be scored and typically returns within two weeks, when you are able to then have it interpreted by one of our counselors. We offer referrals to community providers for issues related to on-going medication management, ADD/ADHD/learning disability assessments, alcohol and drug treatment, support for eating disorders, etc. Referrals to other departments on campus such as the Office of the Chaplain, Career Services, Disability and Learning Services, Lilly project, etc. are frequently made. Group counseling may be offered based on need and availability. Lastly, we offer crisis support and referral.
8. What if I call after office hours?
If it is an emergency, you will hear a message instructing you to call Campus Safety at x6911 and ask for the Area Coordinator. He/She will call you back to assist you. If it is not an emergency you may leave a message and someone will contact you when the office opens.
9. What qualifications do the counselors have?
All Counseling Services staff have professional degrees. Learn more about our staff.
10. Can I see a different counselor?
Yes. We want you to find the best match possible and sometimes this means trying a counselor different from first person you see. Please let us know if you would like to meet with another provider.
[back to top]11. Where is Counseling Services located?
Bishop Wellness Center is located in the Baxter Complex, just above the Montag Center on the Northeast corner of campus. During the academic year, we are open Monday-Friday from 8:00 am to 5:00 pm. Please call or stop by if you have any questions.
[back to top]