Residential Services

Food FAQ

  1. Do I have to have a meal plan?
  2. When do I sign up for a meal plan?
  3. If I want to change my meal plan, when and how do I change it?
  4. Who do I see if I have medical or dietary restrictions?
  5. Are Meal Plan Points considered actual money?
  6. Do I get a cash refund if I have Points left over?
  7. What happens to my Points at the end of the semester?
  8. How can I check my Point account balance?
  9. If I run out of meal plan Points what can I do?
  10. Are dinners and brunches deducted from my Points?
  11. Can you give me an example of how Points work for breakfast and lunch?
  12. What happens if I miss a dinner or brunch? Do I get compensated for that missed meal?
  13. Do my meal plan Points work at the Cat Cavern, or Montag Center C-Store?
  14. Can I purchase a Willamette Meal Plan if I live in a campus apartment or off campus?

1. Do I have to have a meal plan?

All students living in residence halls and fraternities are required to participate in the Willamette Meal Plan program. Women living in sororities participate in the Sorority Meal Plan program. Students living in campus apartments or off campus may purchase any of the Willamette Meal Plans by contacting Residential Services for a contract.

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2. When do I sign up for a meal plan?

New students choose a meal plan on their housing contact (Housing and meal plan information is mailed out in late May to paid admits). Returning students select a meal plan during spring sign-up for the following academic year.

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3. If I want to change my meal plan, when and how do I change it?

Meal plan changes are accepted during the first week of Fall and Spring Semester. All requests must be done in writing. Forms are available on-line by accessing your Jason Account (Joint Academic/Administrative System), emailing housing@willamette.edu or at Residential Services in the Service Center during the meal plan change period. No meal plan changes are accepted after the first week of classes each semester.

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4. Who do I see if I have medical or dietary restrictions?

Make an appointment with the Bishop Wellness Center and a Bon Appetit manager if you have medical or dietary restrictions to learn about the available options.

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5. Are Meal Plan Points considered actual money?

Points are not real money. It is a method of assigning values for the different meal plan options.

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6. Do I get a cash refund if I have Points left over?

No, there is no compensation for left over Points.

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7. What happens to my Points at the end of the semester?

Students on the Willamette Meal Plan Program: At the end of the Fall, the Points are carried forward to your Spring semester Willamette Meal Plan if you remain in a residence hall or fraternity. If you move to a sorority, an on campus apartment or off campus or leave Willamette for any reason any, Points remaining on your account will not carry over.

Students on the Sorority Meal Plan: At the end of the Fall, the Sorority Points are carried forward to your Spring Semester Sorority Meal Plan if you remain in the house. If you move out, the Sorority Points will not carry over.

At the end of Spring semester, all students with must use up their Points as they will not carry over to the next Fall semester.

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8. How can I check my Point account balance?

Your balance is listed on the register each time you make a purchase or you can check your balance on-line at willamette.edu/compasscard/cardoffice/. The average Point usage charts posted on the information board in Goudy Commons are figured for breakfast and lunch at Goudy, Kaneko Commons and the CAT. If your spending pattern does not correspond to the daily average, consider changing your meal plan at semester.

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9. If I run out of meal plan Points what can I do?

You can add money to your Compass Card. Voluntary money that is put on your card is known as Compass Cash and can be used in several locations on campus. There are many ways you can add funds to your Compass Card. Some of them include: cash-to-card machines located around campus, going to the Campus Card office in the Service Center, or online at willamette.edu/compasscard/cardoffice/. Funds added to your compass Card account are not refundable except upon graduation, withdrawal or termination from the University.

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10. Are dinners and brunches deducted from my Points?

On Plan A, B, C and D, dinner and brunch meals are part of the "all-you-care-to-eat" (AYCE) meals and are not deducted from your Meal Plan Points. Your meal plan covers all of these meals for the entire semester. The E Plan includes 5 AYCE meals per week and the JS Plan (junior/senior) includes 3 AYCE meals per week. Additional AYCE meals are deducted from the points portion of these 2 plans.

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11. Can you give me an example of how Points work for breakfast and lunch?

Every food item has an individual price. Whatever items you select are totaled at the cash register and automatically deducted from your Points.

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12. What happens if I miss a dinner or brunch? Do I get compensated for that missed meal?

No, there is no compensation for a missed meal, but students who are going to miss a meal can request a replacement sack meal 24 hours ahead at no additional cost.

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13. Do my meal plan Points work at the Cat Cavern, or Montag Center C-Store?

Yes. Points may be used at the Cat Cavern, Goudy Commons, Kaneko Commons and the Montag Center C-Store. If you plan to use Points at Montag for evening snacks, consider selecting a larger plan.

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14. Can I purchase a Willamette Meal Plan if I live in a campus apartment or off campus?

Yes. Students living in campus apartments or off campus may purchase any of the Willamette Meal Plans by contacting Residential Services for a contract. These plans can be purchased by the semester or the academic year. If you choose a fall semester only plan, any remaining Points will not carry over to spring semester. At the end of Spring semester, you must use up your Points as they will not carry over to the next Fall semester.

If you would like to eat on campus without purchasing an entire meal plan, you can add Compass Cash to your Compass Card (student ID card) at the Campus Card Office, any of the cash-to-card machines throughout campus or online at willamette.edu/compasscard/cardoffice/.

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