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Student Accounts

Waller Hall, First Floor
Willamette University
900 State Street
Salem, Oregon 97301

503-375-5308 voice

Billing and Payment FAQ

QuikPay Access

QuickPay can be accessed using the following links:


FAQ's

  1. How often will I be billed for tuition and fees?
  2. How do I access my bill on QuikPAY?
  3. How do I authorize parents/guardians to have access to QuikPAY?
  4. How do I view my current account balance?
  5. When do I need to pay my bill?
  6. How do I pay my bill?
  7. How do I make online payments through QuikPAY?
  8. Is my online payment secure?
  9. Are there alternative payment options available?
  10. Why am I being billed for health insurance?

1. How often will I be billed for tuition and fees?

Willamette University bills students on a semester basis for tuition, fees, room & meal plan, and other incurred charges. The initial statements for fall and spring semester are distributed in mid July and mid December, respectively. Subsequent statements are distributed on a monthly basis thereafter. All statements are posted to Willamette's online billing system called QuikPAY.


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2. How do I access my bill on QuikPAY?

You will receive an e-mail from the Student Accounts office each month when a new statement has been loaded to your QuikPAY account. The text of the e-mail will include a hyperlink to QuikPAY. Proceed as follows:

  1. Click on the hyperlink and it will take you to the "QuikPAY Access" portion of the Billing and Payment FAQ web page.
  2. Click on "Student Access".
  3. A log in field will appear on the screen. Your e-mail user name and password serve as your log in to QuikPAY.
  4. After you log in to QuikPAY select "Current Statement" from the menu.

You can also access QuikPAY through the Student Access link at the top of the Billing and Payment FAQ webpage, through the main menu on the Student Accounts web page or via the following direct link: https://secure.willamette.edu/services/quikpay/. The direct link for authorized parent/guardian is: http://quikpayasp.com/willamette/studentaccounts/authorized.do (see below for information on parent/guardian access)

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3. How do I authorize parents/guardians to have access to QuikPAY?

Only students can authorize a parent/guardian to access their QuikPAY account. To authorize another person to have access to your account proceed as follows:

  1. Log in to QuikPAY.
  2. From the QuikPAY menu, click "Authorize Payers".
  3. Input the following information into the appropriate fields:
    • Your parent/guardian's name
    • Your parent/guardian's e-mail address
    • Create a user name
    • Create their temporary password (parents/guardians will be required to change their password when they first log in to QuikPAY)
  4. When complete, click the "Add" button.
  5. Please tell your parent/guardian what their login name and password are for QuikPAY.

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4. How do I view my current account balance?

Statements are posted to QuikPAY once per month. However, charges may be posted to your student account periodically throughout the month. You have a couple of ways to view your current account balance:

  1. QuikPAY - select "Account Status" from the menu. The "Account Status" screen provides your current account balance and any charges and payments that have occurred within the last 45 days. Please note that the current balance on the "Account Status" screen does not include any financial aid that is pending on your account. Pending aid is reflected on your statements. When you have pending aid on your account you will need to subtract the amount from the current balance on the "Account Status" screen to determine the amount that you owe.
  2. JASON - is the University's internal web and includes a screen where student account detail can be viewed. This is an informational screen that can only be accessed by students and does not accept payments. JASON incorporates pending aid into the calculation of your current account balance.

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5. When do I need to pay my bill?

Payment for tuition and fees is typically due by the first day of class each semester. All statements posted to QuikPAY, Willamette's online billing website, clearly indicate a due date. Student account balances that are not fully paid as of the due date will be assessed a $50 late fee. In addition, all student accounts that are not fully paid one month after the due date will be assessed a 1 percent finance charge.

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6. How do I pay my bill?

Payments can be made online through QuikPAY, via US mail, or at the cashier's window on the 1st floor of Waller Hall. Please see the next question for instructions on how to make payments on QuikPAY. Payment methods available to you are eCheck (online payment through your checking or savings account), credit card, or traditional check. Credit card payments can only be made on the QuikPAY website. Willamette does not accept credit card payments over the phone. Credit card payment options are MasterCard, Discover and American Express. Visa is not an option for credit card payments. Please note: If you make a credit card payment your card will be assessed a fee equal to 2.75% of the tuition payment. This fee will be assessed at the time of your payment. If you make a payment by mail please include your name and student ID number on the check. Please send payments to the following address:

Willamette University
Student Accounts Office
900 State Street
Salem, OR 97301

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7. How do I make online payments through QuikPAY?

Payments can be made anytime through QuikPAY. Please follow these steps to make an online payment:

  1. Log in to QuikPAY.
  2. Select "Make Payment" from the menu.
  3. Input the amount into the Payment Amount field.
  4. Select either eCheck or credit card from the drop down box next to Payment Method.
  5. After you input the aforementioned information you will go to another screen where you will enter more specific information about your bank account or credit card. Please note that you may enter a credit card or bank account profile in QuikPAY. Then, each time you make a payment you can select your stored profile rather than entering your credit card or bank account information.
  6. Be sure to double check the payment amount and the information regarding your bank account or credit card before making a final submission of your payment.

If you realize that you have made an error after submitting your payment please contact the Student Accounts office at (503) 375-5308. Student Accounts staff have the ability to cancel a payment if you notify them before the end of the business day on the day of the payment.

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8. Is my online payment secure?

Mutual authentication called SSL protocol provides secure communications on the internet, similar to other forms of online e-commerce. This protocol is designed to prevent eavesdropping, tampering and message forgery. SSL is used by most financial institutions. QuikPay also uses sophisticated encrypted technology for the storage of data.

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9. Are there alternative payment options available?

Yes. Willamette offers a deferred payment program through Tuition Management Systems (TMS), a third party service provider. This interest-free payment plan offers students a program through which educational expenses for the year can be spread out over 8, 10 or 12 months. This monthly payment plan option has a $75 application fee for the year. Under this plan you divide your net expenses for the entire year by 8, 10 or 12 to determine your monthly payment. If you enroll in the payment plan please remember to compare your calculated budget to your actual account balance on QuikPAY or JASON. Please call TMS at 1-800-356-8329 or visit their website at www.afford.com for more information.

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10. Why am I being billed for health insurance?

All students attending Willamette University half time or more are required to carry health insurance. Willamette University automatically places students on a third party insurance carrier policy. Student health insurance is billed annually at the beginning of the academic year and appears on your first statement for tuition and fees. If you have coverage under another plan you can go online (http://www.eiia.org/willamette) after July 1, 2009 to waive out of Willamette's student insurance plan. This plan must be waived by September 20, 2009 if you do not need the insurance coverage for the 2009-10 academic year. If you waive out of the insurance plan please review your student account on QuikPAY, or JASON, to verify that the health insurance waiver has been credited on your account. For further information about health insurance please contact the Student Insurance Office at 503-370-6972.

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