Virtual Travel Center

Travel Center Transition to Concur Travel on-line booking tool and Azumano Travel.  

As we grow near to the closure of Willamette University Travel Center many of you may have questions as to how the transition process will work and who to contact for information regarding travel arrangements. We have established timelines for the next few weeks to communicate what we will accomplish prior to our last day May 31, 2013.

Azumano Contact Information

Travel Assistance
Azumano Corporate Travel Agent Team
Assistance with flight changes and agent assisted bookings.
Phone: On campus X6388 or 855-815-3899
Email: azgovernment@Azumano.com
Hours: 8:00am - 5:30pm Pacific Mon. – Fri.

Willamette University Travel Contact
Kindra Jordan 503-370-6659 travel@willamette.edu

After-Hours 

Emergency Service: 877-840-0183 additional fees may apply.

Technical Assistance With Concur Online Booking Tool
Concur@Azumano.com for assistance.

Travel Center Timeline

First phase - Timeline - Watch for emails on Azumano Travel and Concur Travel our on-line booking tool.  Remember, for those who want to speak with an agent directly may do so from a Willamette phone x6388

May 15, The introduction to Concur on-line booking tool and Azumano Travel and reminder email by Jinai to sign into Concur Travel profile and sign up to attend the webinar on May 16th.

May 16, Webinar with Jinai at 10:00am please sign up.

May 17, Quick travel reference guide and frequently asked questions.

May  17, Phone transfer from a Willamette phone x6388 to Azumano travel agents. 

May 20 - , Department meetings to discuss travel center closure.

May 22, Travel related information such as Grand and Radisson hotel reservations, international travel assist insurance, vehicle insurance, ground transportation and travel consolidators.

May 28 - May 30, Travel Center working with Azumano travel for modifications after meeting with departments.

May 31, Travel Center close.

June - August, Review Phase 1 and prepare for Phase 2.

July by August 1, Orbitz for Business decision announced.  At this time we are not extending our current contract with OFB.  Our contract expires on August 1, 2013.  Please watch for more information.

Second phase - Timelines for August - November - TBA
Based on experience and feedback during the summer months we will re-introduce Concur Travel on-line booking tool and it's enhancements to Willamette community.

Please check back for more information on webinars, trainings and additional updates.  You will also find information on your Concur Travel home page.

Coming Soon!

Concur get-started link    Logging on to Concur

                                    Updating Your Travel Profile

                                    Creating A Reservation

                                    Travel E-receipts

                                    TripIt

                                    Travel on the go Mobile 

You may also contact Travel Center Staff for additional assistance at travel@willamette.edu or Azumano Agents at 503-370-6388.  For technical questions please email jrecord@azumano.com or kjordan@willamette.edu.

Jinai Record Online Travel Administrator for Concur Travel may be reached at 503-525-8167 from Monday - Friday 8:00am to 5:00pm.

Quick Links

• Concur Travel Online booking site
• Azumano Travel request form
• TSA Secure Flight Program is very important for you to make flight reservations. All travelers will be required to provide the following Secure Flight Passenger Data (SFPD) to their airline when making a reservation: 1) Name as it appears on government-issued I.D. when traveling 2) Date of Birth 3) Gender 3) Redress Number (if available)
• Azumano Travel customer feedback form