Virtual Travel Center

Access to health, safety and travel advisories while abroad

Health and safety while traveling abroad

In addition to web-based information that is provided by the U.S. State Department and various other governments, the University encourages members of the Willamette Community to consult Assist America (1-301-656-4152) or AIG Assist (1-713-260-5508) for faculty, and staff who are traveling internationally. Assist America and AIG Assist provide 24/7 travel assistance coverage such as up-to-date information about travel risks of all kinds.

Travel to an area with heightened health or safety risks

All employees of the Willamette community should be able to make well-informed travel decisions, and no one should be coerced or required to travel to locales where there are significantly heightened health or safety risks.  High-risk areas, countries or regions of the world are found at U.S. State Department Travel Warning and Center for Disease Control and Prevention (CDC) Travel Health Warning.


  1. How do I access up-to-the minute information about security alerts, warnings and the latest situations provided by Assist America?
  2. What if I am injured or get sick and I need a doctor?
  3. What if my belongings are stolen?
  4. Can I get help changing my flight in case of emergency?
  5. Where can I find Emergency assistance card for Assist America and AIG WorldRisk?
  6. Other Resources

1. How do I access up-to-the minute information about security alerts, warnings and the latest situations provided by Assist America?

The Assist America website provides pre-trip information on this subject.

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2. What if I am injured or get sick and I need a doctor?

Contact local emergency services on your emergency card. If you are traveling or in a situation where you cannot contact the on-site support staff at Willamette University, you should contact Assist America to find medical services in the nearest facility.

If you are BlueCross BlueShield holder, you may contact BlueCard worldwide service center at 1-804-673-1177.

If you have Kaiser Permanente health insurance, they recommend you to contact local emergency services to receive an immediate treatment. If you are admitted to a hospital overseas, you still must notify Kaiser patient transfer coordinator at 1-503-571-4540 within 24 hours after care begins (or as soon as reasonably possible.)

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3. What if my belongings are stolen?

Call Assist America for assistance.

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4. Can I get help changing my flight in case of emergency?

Willamette Travel Center and Orbitz for Business are available to assist you with changing your flight reservations.

Call Travel Center (503-370-6388) or Assist America (1-301-656-4152).

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5. Where can I find Emergency assistance card for Assist America and AIG WorldRisk?

Download the card document:

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6. Other Resources

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