Mitch
Jones
User Services Consultant, Help Desk Manager
office: Smullin 47
phone: 503-370-6187
email: mjones@willamette.edu
Areas
of Responsibility:
Manages
and operates the WITS Help Desk; serves as initial
point of contact for students, staff, and faculty
seeking assistance with technology; maintains and
oversees the Smullin general access computer lab;
supervises and trains student
Help Desk staff; maintains help documentation and
assists in the creation of WITS promotional materials.