Willamette Integrated Technology Services

Archive Announcements

WITS Website Maintenance

WITS will be performing website maintenance Mar 22, 2010 10am-5pm. You may experience issues accessing sites within WITS during this time fram.

WITS will be performing website maintenance Mar 22, 2010 10am-5pm. You may experience issues accessing sites within WITS during this time frame. Please contact the WITS Help Desk (x6767) if you have any questions or experience problems beyond the scheduled maintenance window.

Start: Fri, Jan 01 2010 7:00 AM
End: Fri, Dec 31 2010 1:00 AM
Contact: Willamette Integrated Technology Services

Network Password Change

Due to upgrades to our network systems, members of the Willamette community who use use the University computer systems need to update their passwords.

You may have received and email from Cheryl Cramer; Director of User Services regarding a password reset.

Willamette University is performing network upgrades which can affect how you log in to University computers: this could include personal workstations as well as computer labs. In order to ensure a smooth transition we are asking users who have not recently done so to reset their network passwords.

We assure you this communication is real, and legitimate. There are numerous phishing scams in the wild attempting to get you to give scammers your personal username/password. We are not asking you to share your password with anyone, but simply to use the existing Willamette tools to reset your password. No links were provided in the email intentionally as fake login pages tend to be a major vector to try and get you to type in the password.

Be suspicious of any email asking you for your private information. If you are ever unsure if any email you get is real or fake, don't hesitate to contact the WITS Help Desk (wits@willamette.edu, 503-370-6767) and we can confirm it.

Start: Mon, Jun 07 2010 7:00 AM
End: Sat, Jul 03 2010 1:00 AM
Contact: Willamette Integrated Technology Services

Never email your password to anyone.

Nov 2009. More scam email pretending to be from willamette.edu asking for user's passwords. No one should ever ask.

Nov 2009. More scam email pretending to be from willamette.edu asking for user's passwords.
 
This one is to willamette.edu@ Account User and is from willamette.edu Account Management
You may have seen any one of a number of emails tempting you to give up your username, password, or other personal information.
This one appears to be from an @willamette.edu address at first glance. They usually contain some message about how your account will be “temporarily disabled” or "deleted" if you do not respond with the information in question.
Usually following will be a simple Fill in the Blanks area, innocently asking for your sensitive data:


Confirm Your willamette.edu® Account Details
willamette.edu®______________________(University)
Password:__________________(Compulsory)



Straight up, these are a scam.
They are fake emails and are not related to University business in any way. These are scammers trying to steal your information/identity, a practice known as Phishing.

Willamette University, and really every university, business, or organization, has seen many variations of these fraudulent emails circulate over the last several years. This phenomenon is not unique to the Willamette community; it is an ever growing problem facing all internet users globally.

How you can identify phishing scams vs. legitimate email from WU?
1. It doesn't matter who it's from, or how official it looks: if it asks you for your password, it's fake. Period.

 Plain and simple, NEVER EMAIL ANYONE YOUR PASSWORD. Or tell anyone in person, or give out that information to anyone in any way. Whether the email is from Willamette or not, emailing sensitive data is a dangerous course of action. Any email that wants you to reply with your password is bad, no matter who it claims to be from.

2. Note the grammar and spelling: Most of these phishing emails contain gross errors in spelling and grammar. Here’s an example that contains both from the phishing email that went around early in Sept 2008. “we are deleting all our unused Willamette.edu to create more space for new one and also increasing the junk mail bluker…”

3. If it sounds suspicious, it probably is: If you are unsure about anything, err on the side of safety.

4. Look for generics: Once you get to know us, you’ll know WITS doesn’t use terms like “The Willamette.edu Team.” The phishing email is written to be as generic as possible so they can fill in as many “.com, .edu, .org’s” as possible. Lack of specific mention of actual WU entities and programs is a clear sign it didn’t come from Willamette University.

5. Ask WITS: If you think any communication might be legit, contact us. We’ll be more than happy to confirm whether any emails or other communication came from us. You can email us (wits@willamette.edu) or call (503-370-6767), or just come on by the Help Desk (in the back of Smullin 119).


Those tips should help, but the most important thing to remember is that you need to protect your personal information. Just like locking your doors at night, and keeping valuables in safe places: security is everyone’s responsibility. Please stay aware and vigilant so you do not fall victim to attempts to steal your personal information. These phishing emails are easy to spot now, but as they become more complex and clever, so will your need to be conscious of the threats and how to safeguard against them.

Thank you for your time and inbox space. Happy emailing.

Mitch Jones
WITS Help Desk Manager.

Start: Mon, Nov 02 2009 8:00 AM
End: Sat, Dec 05 2009 5:00 PM
Contact: WITS Help Desk (x6767)

Student Jobs at WITS

WITS is hiring for several student positions. Check out the link to see what positions are available and how to apply.

WITS is looking for students to fill out our positions.

The WITS Help Desk is looking for friendly, computer-savvy people. We have some openings available right now, and are also looking to fill our ranks for next Fall.

The Main Office needs dedicated, intelligent people to work our check-out counter and classroom delivery services.

We support and deliver classroom technology, and staff the checkout counter of WITS.

You can also look here for other jobs at WITS:

Start: Mon, Mar 28 2011 8:00 AM
End: Mon, Apr 11 2011 8:00 AM
Contact: Mitch Jones

Copyright and Peer-to-peer technology.

Distributing copyright protected materials such as music, videos, software and electronic games without permission, is a potential violation of copyright law.

Copyright violations can lead to both criminal and civil legal actions and penalties can run from $750 to $150,000 per infringement!  Very large volume infringements have, in some rare circumstances, resulted in criminal investigations and prosecutions that included sentencing.  

Content owners, such as the Recording Industry Association of America (RIAA) and the Motion Picture Association of America (MPAA), as well as network television such as Home Box Office (HBO), deploy detection services targeted to higher education networks such as Willamette.  In the past, the RIAA in particular has sued students for copyright infringement, with settlements costing students and their families thousands of dollars.  While Willamette will not as a matter of policy monitor its network for content (as some schools do), we are both obligated by law to inform you of these kind of issues and want to let you know that special risks exist regarding the practice of file-sharing copyright protected materials on our network.

Willamette does not sponsor an internal hosted music service, but we do maintain a web page that provides you with alternative legal media services available on the Internet. http://www.willamette.edu/wits/policies/copyright/mus_vid

A group of sites devoted to information about copyright law, peer-to-peer file sharing technology and the consequences of receiving Digital Millennium Copyright, or “take-down,” notices, while using the Willamette network may be found here: http://www.willamette.edu/wits/policies/index.   If you are unfamiliar with how peer-to-peer technology works and the implications of running such a program on the device you register to the university network, please read through this material and feel free to contact the Help Desk for technical advice.

Start: Thu, Nov 19 2009 6:00 AM
End: Tue, Dec 01 2009 7:30 PM
Contact: WITS User Services (x6767)

Google Apps for Education is coming to Willamette

Willamette University will be partnering with Google to deliver integrated email and calendar services and enhanced collaboration services to all University faculty, students and staff.

Over the summer of 2011, WITS will be transitioning email to Google Apps for Education. - More Information and Resources

Start: Mon, Jul 11 2011 7:00 AM
End: Thu, Sep 01 2011 8:00 PM
Contact: Willamette Integrated Technology Services

Protecting yourself from Fake AntiVirus attacks

"Not long ago, a colleague was conducting Internet research when -- pop! -- a yellow triangle appeared on his screen, warning that his computer had been infected by dangerous spyware. The alert looked real. He thought it was "issued" by his security software maker. Still, he was skeptical. Using his mouse, he closed the alert by pressing the "x" in the window's upper right-hand corner. That was his first -- and last -- mistake! "

You can read the entire article here:  http://www.scambusters.org/fakeantivirus.html

An excerpt that mirrors what we've seen a lot here on campus.


"Not long ago, a colleague was conducting Internet research when -- pop! -- a yellow triangle appeared on his screen, warning that his computer had been infected by dangerous spyware. The alert looked real. He thought it was "issued" by his security software maker.

Still, he was skeptical. Using his mouse, he closed the alert by pressing the "x" in the window's upper right-hand corner.

That was his first -- and last -- mistake!

Pop-up ads began sprouting everywhere, his screen froze, and none of his programs were accessible -- even after rebooting. Basically, his computer was disabled, and he spent hours on the phone with tech support to correct the problems. "

 

Fake AntiVirus Removers are very prevalent now, and becoming more cumbersome to remove every day. The article linked above lists 10 things you can do to prevent becoming infected. We've summarized the ones herw we feel are the most important.

#7. Avoid questionable websites. Some sites may automatically download malicious software onto your computer. (WITS- TV and Movie watching sites, eg surfthechannel, are very common sources of viruses)

#4. Do NOT click on any pop-up that advertises anti-virus or anti-spyware software, especially a program promising to provide every feature known to mankind. (Also remember: the fakes often mimic well-known brands such as Grisoft AVG, Norton and McAfee.)

#5. If a virus alert appears on your screen, do NOT touch it. Don't use your mouse to eliminate or scan for viruses, and DON'T use your mouse to close the window. Instead, hit control + alt + delete to view a list of programs currently running. Delete the "rogue" from the list of running programs, and call your computer maker's phone or online tech support service to learn if you can safely use your computer.

9. Although fake software may closely resemble the real thing, it's rarely an exact match. Look for suspicious discrepancies.

Again, you can read the entire article here: http://www.scambusters.org/fakeantivirus.html

Start: Wed, Jan 28 2009 5:00 PM
End: Wed, Jan 28 2009 7:30 PM
Contact: WITS Help Desk (x6767)