Residential Services

Missing Residential Student Notification Policy

Missing Residential Student Notification Policy

The Clery Act requires institutions that maintain on campus housing facilities to establish a missing student notification policy and related procedures (20 USC 1092 (j) Section 488 of the Higher Education Opportunity Act of 2008). The missing residential student notification policy applies when a student lives in on-campus housing, is reported missing, or there is a concern that they have not been seen in their residence room for over 24 hours. This could be reported from a variety of sources. When reported, the Office of Campus Safety will begin an investigation immediately.

Who to contact: Students are advised that their first contact related to a person missing beyond 24 hours should be with Residence Life or Campus Life staff  member, or the Office of Campus Safety.

Report: Residence Life staff members (CM’s and Area Coordinators) are required to report the missing student up their supervisory line to the Director Of Residence Life, who has responsibility for receiving this information and then informing the Dean of Campus Life and the Director of Campus Safety in a timely manner.

Investigate: Following this reporting, Campus Safety opens an investigation that may include delegating the task of making phone calls to all known phone numbers for the missing student, attempts at personal contact, phone calls to friends, a check of their card access, a check of their food service access records, a physical check for their vehicle on campus, a check of their classroom participation and activity participation.  

Confidential Contact Person: All students who live on campus are notified of their option to provide the university with a confidential contact person.  This is the person they choose to be notified in the event of an emergency, and this is also used if the student is determined to be missing. Only authorized Campus Safety officials and law enforcement officers, in the furtherance of a missing person investigation, may use this information. The Dean of Campus Life may choose to notify or contact others, in order to make the greatest impact on finding the missing student. If the missing student is under 18 years of age and not emancipated, the institution must notify a custodial parent or guardian within 24 hours of the determination that the student is missing, in addition to notifying any additional contact person designated by the student.

Notification of Confidential Contact and updating: Students are notified through email, that they may enter and update their confidential contact person by accessing the “Fusser’s Guide Update” in “JASON” on the university Services section of the website.

Notifying Law Enforcement: Once the university has been informed that a student has been missing for over 24 hours, the university will use the next 24 hours to attempt to contact the student and verify their whereabouts. If the university is not successful during that 24 hour period, then the Office of Campus Safety will contact the Salem Police Department. The report will include status of the investigation, including all prior attempts to contact the student, and will be passed along to them. This policy is available at: