Accounting Office

Detecting Red Flags

The University's general red flag detection program is described below. Each department will develop and implement specific procedures appropriate to meet the requirements of this program.

A. Opening of Covered Accounts

In order to detect any of the red flags identified in the above section associated with the opening of a new covered account, University personnel will take appropriate steps to verify the identity of the person opening the account. The steps may include, but are not limited to the following:

  • Require certain identifying information such as a name, date of birth, home address, academic records, driver's license or other identification.
  • Verify the customer's identity (example: review a driver's license or other identification card).
  • Independently contact the customer.

B.  Existing Covered Accounts

In order to detect any of the red flags identified in the above section for an existing account, University personnel will take appropriate steps to monitor transactions on an account. The steps may include, but are not limited to the following:

  • Verify the identification of customers if they request information (in person, via telephone, via facsimile, via e-mail).
  • Verify the validity of requests to change billing addresses.
  • Verify changes in banking information given for billing and payment purposes.